Returns & Exchanges
At Voyabarefoot, we want you to experience the natural freedom of movement with complete confidence, which is why we offer a 30-day window for returns and exchanges on all unworn footwear. Ensure your items are in their original packaging and condition to qualify for a full refund or a size swap.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn shoes back in their original Voya box and include the packing slip to ensure our warehouse team can identify your return.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our team inspects your return for quality assurance, we will process your refund or ship out your new barefoot pair within 5-7 business days.